Ring Those Bells,
Just Not in My Ears
For twenty-six of the thirty-six years
of my nursing career, I was a nursing supervisor. In the small hospital where I
worked, I wasn’t only responsible for the nursing problems of staffing,
complaints from staff, patients, and families, bed assignments, and problems
with physicians, but all issues that occurred in the hospital. Every issue that
impacted the patient became my concern and fell on my shoulders to resolve.
One of the major irritations was the
barrage of telephone calls. I have always hated talking on the telephone and
will often put off making calls until I can no longer wait. It was almost a
constant necessity that I use the phone. I would have to call for extra staff,
cancel staff, or pass on information to patients about their next day
surgeries. I would have to field calls of complaints, questions about medical
problems, or taking phone orders from physicians for admissions or outpatient
testing.
Many times, I would walk through the
hospital to talk with a person face-to-face instead of making the dreaded phone
call. Part of it was the desire not to use the phone and the other part; I
enjoyed the interaction with another person.
All of these memories were stirred
because of several calls that I need to make today. The reminders are on the
desk in front of me and I am thinking, “Are there any that can wait, one more
day?” I know that I am very much the opposite of those people today, who would
almost die if they didn’t have their cell phones to their ears, but that is me.
I never liked my voice
on a tape recorder and that may be part of it. I don’t take a lot of selfies. I’ve
never considered myself “poster-worthy.” Who wants to look at a Bizzaro world,
Col. Sand
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